Refund policy

 

30-Day Return Policy with 15% Restocking Fee

Return Window:

  • Customers have 30 days from the date of purchase to return an item.

Restocking Fee:

  • A 15% restocking fee will be deducted from the refund amount for all returned items.

Eligibility for Returns:

  • Items must be in their original condition, including all packaging, accessories, and documentation.
  • Certain items may not be eligible for return (e.g., perishable goods, personalized items, etc.).

Process:

  1. Initiate Return:
    • Contact customer service within 30 days of purchase to request a return authorization.
  2. Prepare Item:
    • Ensure the item is in original condition and packaging.
  3. Ship Item:
    • Follow the provided instructions to return the item. The customer is responsible for return shipping costs.
  4. Receive Refund:
    • Upon receipt and inspection of the item, a refund will be issued minus the 15% restocking fee.